Campaigns happen
inconsistently.
Revenue depends on someone remembering what to send, when to send it, and who should get it.
Your retention path
You paid to get the
first order.
Make sure it isn’t the last.
We run the email + SMS retention system
behind your store.
So you can grow repeat revenue without adding
“figure out Klaviyo” to your to-do list.
Free intake. Takes a few minutes. No purchase required.
02 / The retention problem
You can’t outspend
a retention problem.
Great ads can get the first order. But if customers don’t come back,
acquisition has to keep doing all the work.
Campaigns happen
Flows exist, but
they’re not working
hard enough.
Old logic. Missed touchpoints. Weak offers. Opportunities quietly leaking between purchases.
Every customer gets
treated the same.
Little segmentation. Little progression. The same messages keep going to people with very different reasons to buy.
Nobody really owns
the channel.
Testing gets pushed to “later.” Optimization stalls. Eventually, the founder or internal team becomes the person keeping retention alive.
Klaviyo can be generating revenue and still be underperforming.
Revenue showing up in the dashboard doesn’t mean you have a retention system.
03 / The solution
Retention works better
when someone actually owns it.
Klaviyo gives you the tools. The harder part is making sure
the right work keeps happening after the account is set up.
YEP helps build and run the system behind repeat revenue.
Build the foundation
Flows, segmentation, lifecycle strategy, and the infrastructure your account needs to work properly.
Keep it moving
Campaigns get planned. Emails get sent. Customers keep hearing from you after the first purchase.
Make it better
Testing, reporting, and optimization turn retention into an ongoing process instead of a one-time setup.
»How much of that we owndepends on what your business actually needs.
04 / Packages
Start where the problem
actually is.
Different problems need different levels of support.
Choose the level of ownership that fits where you are now.
Email audit
DiagnoseFind out what’s working, what isn’t, and what to fix first.
Best for: Brands that already use Klaviyo but aren’t sure where the biggest opportunities are.
You get:- Account review
- Prioritized opportunity list
- Action plan with clear next steps
Pipeline install
BuildBuild the lifecycle foundation your store should already have.
Best for: Brands with missing, outdated, or underbuilt automation.
You get:- 20 emails across key lifecycle flows
- Strategy + flow architecture
- Copywriting + setup in Klaviyo
- QA + testing
$1,788 email + SMSLearn more
Lite management
OperateKeep retention moving without handing over the entire channel.
Best for: Brands with a solid foundation that need dependable execution and ongoing momentum.
You get:- Monthly campaign execution
- Calendar + planning
- List management
- Reporting + performance reviews
Full management
OwnPut the retention channel in someone else’s hands.
Best for: Brands ready to stop managing retention internally and hand the channel to an expert.
You get:- Full strategy + optimization
- Email + SMS management
- Segmentation + testing
- Lifecycle oversight + growth
Four standard YEP packages are current as of August 2026. Pipeline delivery depends on current availability, access, source material, and approvals.
06 / Results
Retention is easier to believe
when there are receipts.
A few examples of what has happened when the lifecycle
was built, operated, and given room to do its job.
Attributed revenue in 30 days
From one automation flow in 30 days
SMS impact$28K+From one 175-character message
Generated from $11.19 in SMS send cost
In SMS revenue across 14 days
Different brands produce different results. These examples are provided as past performance, not promises of future revenue.
07 / FAQ
Straight answers to
the questions we hear most.
Q. Do I need to start with the Email Audit?
No. If the account state is clear enough, the intake can point directly to Pipeline Install or the right management level. The audit is for brands that actually need diagnosis.
Q. What’s the difference between Pipeline Install and Management?
Pipeline Install builds the lifecycle foundation once. Management keeps campaigns, reporting, testing, and optimization moving month after month.
Q. What’s the difference between Lite and Full Management?
Lite gives your team dependable execution while you retain more control. Full gives YEP broader responsibility for the calendar, campaigns, flows, reporting, testing, and optimization.
Q. Can I buy a package directly?
Complete the free intake first. Once the account and scope are clear, use the verified checkout link on the matched package page. Checkout creates a real one-time charge or paid monthly subscription.
Q. Do you work with custom situations?
Yes. Multi-brand, migration, unusual-integration, beta, and contradictory scopes are reviewed by a person and priced around the work they actually require.
08 / Let’s get started
Your next order
starts after the first one.
You already paid to acquire the customer.
Now build the system that gives them a reason to come back.
Whatever stage you’re in
From figuring out what’s broken to handing off the entire channel, there’s a fit for where you are now.
Focused on retention
We build and run email + SMS systems that turn first orders into repeat customers.
Owned by operators
Strategic, creative, and technical operators who actually care about your numbers.
▣ No pressure. No pushy sales. Just the right next step.